Frequently Asked Questions

New to electronic garage doors? Here are some commonly asked questions, and their answers.

This is a clear sign that your safety eyes are out of alignment and need to be re-aligned.

You must pull the emergency release cord. This will enable you to use the door manually, and once power has been restored, the opener needs to be re-engaged.

This tells us that the gears are becoming worn and need to be replaced.

  • CHI – limited lifetime warranty covers chipping, peeling, fading & rusting. excluding physical damage.
  • Liftmaster – lifetime warranty on belt and motor, 5 year warranty on the battery back-up, excluding physical damage and acts of nature such as a lightning hit.
  • All American Overhead Door, Inc. – offers a warranty on all parts we replace.

We stand behind our products and our work, and as a family owned and operated business, we understand customer service and a job well done.

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